Privacy Policy

Effective Date: October 30, 2025

Carpentersville Tree Service ("we," "us," or "our"), a professional tree care company located in Carpentersville, IL, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our tree services—including tree removal, trimming, pruning, and stump grinding—through our website, phone, email, or in-person consultations. By using our services, you agree to the practices described in this policy.


1. Information We Collect

We collect the following types of information to provide reliable tree care:

  • Personal Information: Name, address, phone number, email address, and other contact details you provide when requesting a quote, scheduling service, or contacting us.
  • Service-Related Information: Details about your property, tree health, project scope, or site-specific requirements for accurate tree care planning.
  • Website Usage Data: Non-personal data such as IP address, browser type, device information, and pages visited, collected through cookies or analytics tools.

Payment Information: Billing details processed securely via third-party payment providers when you pay for tree services.


2. How We Collect Information

We collect information in these ways:

  • Directly from You: When you fill out contact forms, call us, send emails, or meet our team for on-site assessments in Carpentersville, IL.
  • Automatically: Through website tools like Google Analytics or cookies that enhance user experience and track site performance.
  • From Third Parties: From trusted service providers such as payment processors or scheduling platforms used in connection with our tree services.


3. How We Use Your Information

We use your information to:

  • Schedule and perform professional tree services, including tree removal, pruning, and stump grinding in Carpentersville, IL.
  • Provide accurate estimates, follow-up communications, and service updates.
  • Process secure payments for completed tree care work.
  • Improve our website, customer service, and tree care offerings based on usage trends.
  • Send marketing communications (e.g., seasonal tree care tips or special offers), only if you opt in.
  • Comply with legal requirements or resolve service-related disputes.


4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share it only when:

  • Service Providers: With trusted third parties (e.g., payment processors, website hosts) who help operate our business and agree to keep your data confidential.
  • Legal Compliance: Required by law, such as in response to a subpoena, court order, or government request.
  • Business Transfers: In the event of a sale, merger, or acquisition, your information may be transferred as a business asset.


5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality—such as remembering form inputs or analyzing traffic. You can control cookies through your browser settings, but disabling them may limit site features.


6. Data Security

We implement industry-standard security measures, including encrypted payment processing and secure data storage, to protect your information. While we take strong precautions, no online system is 100% secure.


7. Your Privacy Choices

You have the right to:

  • Opt-Out: Unsubscribe from emails at any time via the link in our messages or by contacting us.
  • Access or Correct: Request to view or update your personal information.
  • Manage Cookies: Adjust browser settings to accept, block, or delete cookies.


8. Third-Party Links

Our website may link to external sites (e.g., review platforms or arborist resources). We are not responsible for their privacy practices. Please review their policies before sharing information.


9. Children’s Privacy

Our tree services are not directed to children under 18. We do not knowingly collect personal information from minors. If such data is collected unintentionally, we will delete it upon request.



10. Changes to This Privacy Policy

We may update this policy to reflect changes in our operations or legal obligations. Updates will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of the revised policy.


11. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Carpentersville Tree Service
62 S Kennedy Dr Suite B, Carpentersville, IL 60110
Phone: 224-268-8775
Email: info@carpentersvilletreeservice.com

Thank you for trusting Carpentersville Tree Service with your tree care and personal information.